Terms & Conditions

These terms govern your use of the Le Roux Digital website and services. By using our website or engaging our services, you agree to these terms. Last updated 22 June 2026.

Our services

Le Roux Digital provides digital marketing services including SEO, AI search visibility, Google Ads, social media, WhatsApp and voice AI, lead generation, reputation management, web design, branding and AI automation. The specifics of any engagement are set out in your individual proposal or agreement.

Quotes & pricing

Prices shown on this website are indicative and exclude any third-party costs (such as advertising spend paid to Google or Meta, or WhatsApp conversation fees). We do not charge VAT. Your final scope and pricing are confirmed in writing before any work begins.

Payment & terms

Monthly services typically run on a stated minimum term and then month-to-month; once-off projects are quoted as a project fee. Payment terms are confirmed in your agreement.

Results

We work to deliver strong results and are transparent about our methods, but we cannot guarantee specific rankings, AI responses or sales, as these depend on factors outside our control. We never use tactics that breach the rules of Google or other platforms.

Intellectual property

On full payment, deliverables we create specifically for you (such as your logo or website) belong to you. Our own tools, methods and templates remain our property.

Liability

To the extent permitted by law, our liability is limited to the fees paid for the relevant service. We are not liable for indirect or consequential losses.

Governing law

These terms are governed by the laws of South Africa.

Contact us

Questions about these terms? Email hello@lerouxdigital.co.za or visit our contact page.

Cancellation & refunds

Monthly services can be cancelled with notice after the minimum term, as set out in your agreement. Because our work and any third-party costs are committed in advance, fees already paid or work already delivered are generally non-refundable. Once-off projects are billed as agreed; deposits secure your slot and cover initial work. We will always deal with cancellations fairly and in line with your written agreement.

Your responsibilities

To get the best results, we rely on you to provide timely access, information, approvals and any required accounts (such as your Google, Meta or website logins), and to ensure the materials you give us are accurate and that you have the right to use them. Delays in providing these may affect timelines.

Confidentiality

We treat your business information as confidential and will not share it except as needed to deliver your services or where the law requires. We expect the same respect for any of our methods, pricing or materials shared with you.

Third-party platforms

Some services rely on third-party platforms (such as Google, Meta or WhatsApp), which have their own terms and fees and are outside our control. We are not responsible for changes those platforms make, but we will always work to adapt and keep your campaigns running smoothly.