Delivery Policy
Everything Le Roux Digital sells is a digital service — nothing is physically shipped. This policy explains when work starts, how long each service takes and how we keep you informed, including for purchases made through our website scanner at scan.lerouxdigital.co.za. Last updated 10 July 2026.
How delivery works
All work is delivered electronically: directly onto your website, into your accounts, or by email to the address you provide at checkout. There are no shipping fees and no physical goods.
When work starts
Work begins the next working morning after your payment is confirmed by Payfast, our payment processor. You receive a kickoff email confirming your order, what happens next and who is working on it.
Progress updates
You receive a progress email every working day until your order is complete, so you always know exactly where things stand.
Turnaround times
Typical delivery times for scanner services, in working days from kickoff:
- Speed optimisation — 5 working days
- On-page SEO — 7 working days
- Schema & structured data — 4 working days
- Reviews setup — 5 working days
- Social setup — 4 working days
Larger or custom projects are quoted with their own timeline, confirmed in writing before work begins.
If something delays us
If we expect to miss a delivery date, we tell you as soon as we know, explain why, and give you a new date. If a delay is material and caused by us, you may cancel the affected work under our Refund & Cancellation Policy.
Working hours
Our team works Monday to Friday, 09:00–17:00 South African Standard Time (SAST). Orders placed over a weekend or public holiday start the next working morning.
Contact
Questions about a delivery? Email hello@lerouxdigital.co.za or call 074 780 8121. Le Roux Digital, 152 Blaauwberg Rd, Table View, Cape Town, 7441.
Some services rely on third-party platforms (such as Google, Meta or WhatsApp), which have their own terms and fees and are outside our control. We are not responsible for changes those platforms make, but we will always work to adapt and keep your campaigns running smoothly.
This policy is a general starting point and do not constitute legal advice. We recommend review by a legal professional.